Our Mission
At Fosterburg Water District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.
As of December 2019, FWD has 3,048 active customers
300+ miles of water main ranging from 2 inches to 12 inches in size
4 elevated water towers with 1.6 Million gallons in capacity
2 above ground storage tanks with 1.0 Million gallon capacity
2 pump houses rated at 1,300 gallons per minute each
1 booster station rated at 200 gallons per minute
For those whose addresses are between 6820 to 7168 on North State Route 159, including the subdivision of Deerfield, FWD is in the process of reparing a water main leak. This area is under a boil order until further notice.
New Office Hours of Operation Beginning August 19, 2019
8:00 am to 4:30 pm
Mon thru Fri.
Note: Payments related to disconnection notice letters, due to delinquent payments, are to be made by 3:00 pm either on or before the date as indicated within the letter. Otherwise, service will not be restored until following regular business day.
(Effective 8-19-2019)
Due to the concerns of COVID-19
And to meet the Executive Oder 2020-10
of Illinois otherwise known as
COVID-19 Executive Order 8
Stay at home or In place Executive Order
FWD will be doing its part in keep exposure to minimum
Starting Monday March 23, 2020 Office will be DRIVE ONLY and will accept payment from 8:00 am to 10:00 am.
The Operations & Maintenance crew will be reduced to only those required to complete the work as needed. If you have an emergency, that being a leak, that requires your water to be shut off, please call our answering service at 618 - 463 - 6943. They will notify our staff to get your water shut off.
Otherwise, we ask for your patience as normal business will be handled as we can get to it.
If you should have any questions please call the office at 618 259 0935
Water Account Access (Web Portal) and Bill Payment Options
Access Your Water Account WEB PORTAL
Please note when you sign up for "web access" you will no longer receive a paper bill. You have two options for a printed water billing; first, you can simply print your bill out for your records from the "web access", or secondly, if you wish to still have your water bill mailed, you will need to contact the office to have this completed.
One of the main purpose behind the "web access" was to help eliminate the lack of postal issuses in our customers not receiving the water billing.
Fosterburg Water District has heard you, the customer, and in doing so we have reacted. Fosterburg Water has contacted their billing software provider to see how they could modify their software to address your concerns. Over the past few years the postal system has been lacking in its efficiencies in either delivering the water billing to your residence or the opposite and more damaging, the delivery of your water payment back to the water office and in a timely fashion. As you may or may not know, Fosterburg Water District policy towards late arrival from the postal system does not constitute late fee forgiveness. Therefore, Fosterburg Water District is pleased to announce a new service to our customers. By registering on our Web Portal, you will have the option to access your water account and set up whether or not to have an electronic notice given to you by means of a text or email. This electronic notice will be your prompt to know when to login into the web portal and gain access to your water account whereby you can review and print your bill, or history, or make a payment either by a credit card or e-check. If this service is something that you are interested in taking advantage of please click here to begin the process. Please note: For the first time logging on, you will be required to know your meter reading from your most current water bill. This is a one time security question.
BILL PAYMENT OPTIONS
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...
Monthly Business Meeting Date,Time, and Location
Fosterburg Water District regular scheduled business meetings are held on the 3rd Wednesday of each month beginning at 7:30 pm at the District office located at 3216 Main St. in Fosterburg.
Click here for Monthly Agenda's, Minutes, and Annual Audits
2018 CCR is now available to review.
Click here to review
FYI, on COVID-19 (Corona virus)
You maybe wondering about your water supply and if or can the virus be transmitted or even found in the drinking water? Short answer is most likely NO! And you can rest assure that Fosterburg Water District works very diligently in maintaining the required chlorine residual as required by the Federal and State EPA.
Since we are a purchase supply, our providor Illinois American Water, is required to have a virus removal of a Log4, that is 99.99% removal rate. The chances that the virus could survive through the treament process and the likeihood of the virus to remain active after chloination from our supplier is very low. Then as a secondary measure, Fosterburg Water District rechlorinates at both of its intake connections, including our booster station. Therefore, the likelihood of the virus remaining active is highly unlikely.
As noted in the World Health Organization documentation "While persistence in drinking-water is possible, there is no current evidence from surrogate human coronaviruses that they are present in surface or groundwater sources or transmitted through contaminated drinking-water." and further stated in the documentation "The COVID-19 virus has not been detected in drinking-water supplies, and based on current evidence, the risk to water supplies is low"
For more information about the COVID-19 check out the below links to CDC and WHO.
CDC Website
https://www.cdc.gov/coronavirus/2019-ncov/summary.html
World Health Organization Information
