Our Mission

At Fosterburg Water District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

As of November 2018, FWD has 3,029 active customers

300+ miles of water main ranging from 2 inches to 12 inches in size

4 elevated water towers with 1.6 Million gallons in capacity

2 above ground storage tanks with 1.0 Million gallon capacity

2 pump houses rated at 1,300 gallons per minute each

1 booster station rated at 200 gallons per minute

 

New Office Hours of Operation Beginning August 19, 2019

8:00 am to 4:30 pm

Mon thru Fri.

 

Note: Payments related to disconnection notice letters, due to delinquent payments, are to be made by 3:00 pm either on or before the date as indicated within the letter. Otherwise, service will not be restored until following regular business day.  

(Effective 8-19-2019)

 

 

 

 

Water Account Access (Web Portal) and Bill Payment Options

Access Your Water Account         WEB PORTAL

Please note when you sign up for "web access" you will no longer receive a paper bill. You have two options for a printed water billing; first, you can simply print your bill out for your records from the "web access", or secondly, if you wish to still have your water bill mailed, you will need to contact the office to have this completed.

One of the main purpose behind the "web access" was to help eliminate the lack of postal issuses in our customers not receiving the water billing. 

Fosterburg Water District has heard you, the customer, and in doing so we have reacted. Fosterburg Water has contacted their billing software provider to see how they could modify their software to address your concerns.  Over the past few years the postal system has been lacking in its efficiencies in either delivering the water billing to your residence or the opposite and more damaging, the delivery of your water payment back to the water office and in a timely fashion. As you may or may not know, Fosterburg Water District policy towards late arrival from the postal system does not constitute late fee forgiveness.  Therefore, Fosterburg Water District is pleased to announce a new service to our customers. By registering on our Web Portal, you will have the option to access your water account and set up whether or not to have an electronic notice given to you by means of a text or email. This electronic notice will be your prompt to know when to login into the web portal and gain access to your water account whereby you can review and print your bill, or history, or make a payment either by a credit card or e-check.  If this service is something that you are interested in taking advantage of please click here  to begin the process. Please note: For the first time logging on, you will be required to know your meter reading from your most current water bill. This is a one time security question.

BILL PAYMENT OPTIONS

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more... 

 

 

 

 

 

 

 

Monthly Business Meeting Date,Time, and Location

Fosterburg Water District regular scheduled business meetings are held on the 3rd Wednesday of each month beginning at 7:30 pm at the District office located at 3216 Main St. in Fosterburg.

 

2018 CCR is now available to review.

Click here to review

 

 

Annual Flushing of Distribution System to Commence Beginning September 3rd and Continue Until October 4th.

As the system is flushed out you may notice a drop in pressure and/or discoloration of water. This is normal and the water pressure and discoloration will return to normal as the O&M crew works through your area.   As FWD distribution is somewhat large in size, the work to be completed will take several weeks to complete. FWD wishes to thank you for your patience and understanding as we complete our routine flushing.

If you should have any questions, please contact the office at 618-259-0935 Mon through Fri. 8:00 am to 4:30 pm.

 

 

 

 

 

 

 

Safe Drinking Water

Safe Drinking Water

September 01, 2019

The last time you turned on a tap to brush your teeth, or fill a glass, or add 1/2 cup of water to a recipe, did you happen to wonder about the safety or cleanliness of the water? Almost certainly not. You didn't have to. You could rest assured that your drinking water was free from harm— untainted. This is one of the great privileges of living where we live . . . and when we live. 

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